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Mark McCormick's avatar

Thanks for the shout-out Robin. I'm glad to see you writing about this topic and tying it in with the role of the middle manager; you're right to point out that the middle manager has the unique opportunity--I would even call it a responsibility--to "weave a thread" between strategy and contribution, or between business goals and belonging. Because guess what: if people don't feel like they belong--they leave! Middle management in some ways is a thankless position unless you play it right. Upper management might see you as critical in delivering their KPIs but no more than that, while lower management and individual contributors might see you as a tool. UNLESS you do what's described: build a rich culture where people want to *stay* and deliver their best work. The team meeting is a canvas where you can create the culture *you* want, and your blueprint really works. It drives retention and good work.

And here's what I know: years (even decades) after someone has moved on from your group for whatever reason, or after the team gets redistributed due to some re-org (it happens), what people will remember is the team meeting! Make it consistent, make it fun, make it inclusionary and participatory, make it worthwhile, make it meaningful, make it matter.

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